IT Management services refer to the day-to-day management responsibilities of your IT Infrastructure environment (i.e., LAN, WAN, Systems, Storage, Desktop, Operations, etc.). Management for these support environments may include but are not limited to, Governance & Policy Management, Capacity Planning, Asset Management, Availability Management, Performance Management, System Administration Management, Information Security Management, Configuration Management, Change Management Management, Reporting, Monitoring, etc. These services all require some degree of management services.

MCGlobalTech provides executive and operational level management support to assist you in successfully managing your IT infrastructure environment. We integrate industry standards such as the ITIL Framework and ISO 9000 in all aspects of daily operations. IT Infrastructure management is not a static undertaking but a process of continually assessing and mitigating risk to your infrastructure by a best practice industry management approach. By understanding your business and requirements, we design and help you implement the most appropriate IT infrastructure management solutions for your environment.

Services include (but not limited to): 

 

  • IT Infrastructure Management Assessment (Strategy) Service_Delivery
  • IT Infrastructure Gap Analysis (Strategy)
  • IT Infrastructure Management Planning (Design)
  • IT Infrastructure Management Remediation (Design)
  • IT Infrastructure Management Monitoring (Improvement)